MPMQM-MF is customized to the needs of employees of the Center for Agriculture and Rural Development- Mutually Reinforcing Institutions (CARD-MRI) and has been conducted by GSPDM in partnership with CARD-MRI Development Institute, Inc. (CMDI). It is now being implemented for the sixth batch of students.
At the end of the program, students should be able to:
1. Articulate a comprehensive understanding of the basic concepts, theories, approaches and techniques involved in analyzing productivity and quality and their applications;
2. Explain the value, relevance and impact of productivity and quality management systems and the benefits for the organization;
3. Apply effective, contextually sensitive principles and up-to-date total productivity and quality management tools, frameworks and approaches that will lead to sustainable total quality management and performance excellence;
4. Lead the work teams effectively and mainstream productivity and quality tools and frameworks to increase customer satisfaction and output while decreasing costs and promoting social responsibility; and
5. Conceptualize and execute an action plan by critically examining productivity and quality issues and concerns in Microfinance/Microinsurance and by identifying and implementing sound solutions.
MPQM-MF utilizes a combination of traditional and non-traditional learning methodologies. Through DAP’s strong orientation on adult learning process and CMDI’s Microfinance/Microinsurance capacity-building programs, the course adopts, among others, the structured learning experiences (SLEs) and on-site study/observation approaches to link theoretical knowledge and practical applications to real workplace situations of Microfinance/Microinsurance practitioners, thus broadening the student’s learning experience.
The course exposes students to various levels and dimensions of organizational life in the Microfinance/ Microinsurance institutions and its workings, as well as development projects through lectures, case studies, and actual field and agency exposure sessions. Students of the course are able to observe, learn and share best practices and have a chance to apply effective and contextually sensitive principles and skills in leading and managing their areas towards maximum performance. They are also able to articulate a development perspective within the context of Philippine realities.
To know more about the curriculum of MPQM-Microfinance, please contact GSPDM at 02-86312119 loc. 141.